Domestic Airlines On-Time Departure Drops To 17% | Independent Newspapers Limited
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Domestic Airlines On-Time Departure Drops To 17%

Posted: May 8, 2015 at 2:14 am   /   by   /   comments (0)

By Abel Orukpe / Lagos


Domestic airlines on-time departure dropped to 17 .63 per cent in April from 25.53 per cent in March, 2015, according to federal government. The drop was arrived at using the on time monitoring aviation portal.

This is just as the Federal Government said that most domestic airlines operating in the country do not have customer service department.

The Aviation Minister, Chief Osita Chidoka made this known yesterday while commissioning the Common Users Passenger Processing System (CUPPS), self check-in kiosk, baggage Reconciliation System and e- gate system installed at the Murtala Muhammed Airport Terminal Two (MMA2), Lagos, and managed by Bi-Courtney Aviation Services Limited (BASL).

Chidoka said that First Nation is the only domestic airline that has maintained its on-time departure in the country, lamenting that domestic airlines’ service delivery is still a major challenge, accounting for the several flight delays and cancellations experienced by passengers at airports.