Fets Partners PharmAccess, To Promote Digital Payment For Healthcare | Independent Newspapers Limited
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Fets Partners PharmAccess, To Promote Digital Payment For Healthcare

Posted: Jun 26, 2016 at 3:47 pm   /   by   /   comments (0)

Chioma Umeha

Lagos-Funds & Electronic Transfer Solutions Limited (fets) a leading Central Bank of Nigeria (CBN) licensed mobile money operator in Nigeria and Communic8Health, a health market consumer research organization in collaboration with PharmAccess Mobile Health Research Lab in the country have successfully completed a study on digital payment for healthcare using the fets mobile money wallet platform, fetswallet.
The main objective was to study how mobile phones and mobile payment technologies can be used to improve access to affordable and quality healthcare services to individuals and communities otherwise constrained.
The study was designed to introduce low income households to mobile payment as an alternative to cash payments for health services; assess its usability and acceptability; observe any change in healthcare utilization in the participating health facilities and the target participants’ health-seeking behavior and eventually migrate the households to a mobile savings experiment to cater for their health expenses.
The observation study was carried out on four health facilities and 50 low income households in Makoko (a peri-urban community in Lagos), primarily targeting women with under-five children (classified as principals for the mHealth experiment) who owned a mobile phone.
Mrs. Njide Ndili, the Country Director of PharmAccess Nigeria, underscored the importance of mobile communications technology as having the potential to bring healthcare within the reach of people who so far have remained largely off the radar, thereby catalyzing the move towards a truly inclusive health system in Nigeria.”
Mrs. Omotade Odunowo, MD of fets says: “We’re delighted to partner with PharmAccess in this innovative initiative. We’re determined to spread the ‘gospel’ of electronic money transfer via fets to every nook and cranny in the country. The results of the research will form viable data to inspire more of our service and product offerings to reach more Nigerians, especially disadvantaged individuals and communities who will benefit from our services.”
Prior to the commencement of the test, a programme orientation workshop was conducted for the principals on how to use their activated mobile money wallet to pay for health purchases and the protocol for access to care. As an added incentive N2,000 was subsidized to each household’s fetswallet to encourage participation in the program and the observation study while the health facilities were not incentivized beyond the attraction of dedicated clients during the test period.